This exercise featured http://zamzar.com/ which is a fantastically useful site that I wish I had known about already :)
It is a fairly simple site to use, and I think customers would also find it so (although I would still expect staff to help guide a first time user through how to use it).
We can definitely use this on both staff and learn.net pcs, as it doesn't require software to be downloaded...fantastic! I did have to convert two documents as the first didn't work, but I suspect it may have had difficulty with it as it was a mix of Word/excel rather than just a word.doc.
I would very much recommend this site to customers (and anticipate using it myself in the future), as there have been many a time I have wanted to convert something to PDF, and this was one very easy way to do it.
The only downside I could see with recommending it to customers is that it is not instant and they do have to wait for their file conversion....but I think the wait is worth being able to open a file you cannot!
Can't wait to play with this at home to test out the ability to convert PDF into word because that would be soooo handy!
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